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FAQs

Frequently asked questions

What did other users wonder?

Do I need prior knowledge of other software programs to use Banqup?

Not at all! Banqup is a user-friendly platform that allows anyone to easily receive, send and archive invoices.

How can I create a Banqup account?

You can sign up for Banqup any time of the day. Go to the login page of the Banqup platform and click on "Not a customer yet?". You will be asked to enter your email address, after which you will receive an email with some instructions. Fill in the necessary personal/business information and after the validation, you can start using Banqup.

Can I try Banqup for free?

Yes, you can! The package (Free) is a free bundle that allows you to test Banqup for free. This bundle is suitable for processing 50 invoices per year. Would you like to process more invoices or switch to a package with even more options? Simply switch to another package and all your stored data will automatically be transferred.

Do I need to have knowledge of other softwares to use Banqup?

No, we developed Banqup so that all our customers can use it easily.

So you don't have to be an IT expert. If you can turn on your computer, you can use Banqup.

How do I create a Banqup account?

Very simple, just click on the "Activate your trial version" button and follow the various steps, it will only take you a few moments.

You are now ready to start using Banqup.

How can my accountant register with Banqup so I can share my documents with him/her?

Simply fill out the contact form on the accountants section of our site. A member of our team will contact the accountant to help them get started with Banqup.

On which device can I use Banqup?

You can use Banqup on your computer, tablet or smartphone.

You can find our mobile application on Google Play or in the App store.

How can I receive my purchase invoices on Banqup?

There are 4 easy ways to add your invoices to Banqup:

- Download the invoices from your computer.

- Add your tickets and receipts through the mobile application.

- Receive your invoices directly in your Banqup account via the dedicated email address or via our Crossnet network.

Is a PDF an electronic invoice?

No, a PDF is not an electronic invoice, but thanks to our OCR, we can convert your PDF invoices into electronic invoices.

Can I attach a file with multiple invoices?

Yes, you can split your files directly on Banqup using the "Import and Split" button.